PURCHASES OVER $1500.00 SHIPPING IS FREE (PROMOTION VALID ONLY IN MEXICO).
Thank you for choosing our online store for your purchases! We are pleased to offer an efficient and reliable shipping service to ensure you receive your products in a timely manner.
It's important to note that our shipping service is handled by courier companies outside our brand. We work closely with these companies to ensure your packages reach you as quickly as possible. Below, we provide detailed information about our shipping times and how business days are calculated.
If you choose express shipping, your order will be delivered within 1 to 2 business days, excluding extended areas. This means that, under normal conditions, you should receive your order within a maximum of two business days. However, please note that business days do not include weekends or holidays. For example, if you place your order on Friday, you may receive your order on Tuesday or Wednesday of the following week, depending on your location and shipping service availability.
On the other hand, if you choose economy shipping, the delivery time will be 3 to 5 business days. Similar to express shipping, these business days exclude weekends and holidays. So, if you place your order during the week, you'll likely receive your order within one business week.
It's important to note that if you make your purchase after 6 p.m., the shipping services close and shipping will be scheduled for the next business day. From that moment on, the business days corresponding to your shipping choice will begin counting.
During holidays such as Christmas, New Year's, Hot Sale, or Buen Fin, parcel services face high demand, and as a result, we are unable to offer the same efficient and fast shipping service. We ask for your understanding during this time of year, as delivery times may be longer than usual due to the high volume of shipments.
Our goal is to provide you with a satisfactory shopping experience, and we are constantly working to improve our shipping services. If you have any additional questions or need more information, please don't hesitate to contact us. We're here to help you with anything you need.
We hope you enjoy your shopping experience with us!
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